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Quality Management: ISO 9001

Quality Management: ISO 90001Benefits of ISO 9001 Quality Management System include:

An ISO 9001 Quality Management System implemented within your organisation can have many benefits:

  • Increase in your organisation’s performance and productivity – certification improves efficiency through reduction of waste and systematic measurement of performance. Having a robust system in place gives more time to invest in making money
  • Enhanced customer satisfaction – Customers know what to expect from a quality certified company. ISO 9001 systematically tracks errors and prevents them thus reducing the number of customer complaints
  • Global recognition – ISO 9001 is a globally recognised quality standard that can open new market opportunities or just maintain current market share. Certification also attracts investment
  • Employee engagement – ISO 9001 Quality management system encourages communication and increases morale among the employees
  • Competitive advantage – certification provides an advantage over competitors or the opportunity to compete on the same basis as larger organisations (e.g. ability to tender or submit price quotations)
  • Focus on objectives and customer expectations – greater emphasis on meeting customer requirements and implied needs through continuous incremental improvement
Background

Enhanced Financial Performance

Key Principles of ISO 9001 Quality Management System

Key steps to getting certified for ISO 9001 Quality Management System